Forget CRM

Season #1 Episode #34

When you are tracking your patient journey numbers (such as messages, calls, consults...etc) don't rely on the automatic log of activities in your CRM.

Make your admin team log it manually as well. It helps them to:
- be accountable
- perform better
- know how they are standing in real time instead of end of the day

Try it and see your new patient numbers rise.